Jedavyom14 Privacy Policy

1. Introduction and Scope of This Policy

This Privacy Policy applies to all users who access the jedavyom14 website, our mobile app, and any digital services we provide. It describes the types of data we collect, the purpose of collection, and how we keep your data secure.

Jedavyom14 operates as a trusted online entertainment platform for users in Malaysia. In the course of these operations, we collect and process certain personal information to provide you with a smooth, secure, and fair gaming experience.

We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data handling standards. If you have any questions about this policy, our team is ready to provide further clarification.

2. Types of Data We Collect

We collect data in two main categories — information you provide directly and information collected automatically while you use our platform.

Information you provide:

• Full name, date of birth, and identification number (for KYC purposes)
• Email address and mobile phone number
• Bank account or e-wallet details for deposit and withdrawal transactions
• Identity verification documents such as a copy of your ID card or passport
• Profile information such as username and language preferences

Automatically collected information:

• IP address, device type, and browser information
• Game activity logs and transaction history
• Website usage data including pages visited and access times
• Cookie data and similar tracking technologies

3. How We Use Your Data

All information we collect is used for clear and lawful purposes. We do not use your data beyond the scope stated here without obtaining additional consent from you.

• Identity verification (KYC): ensuring only eligible individuals access the platform, including age verification for users 18 and above.
• Transaction processing: enabling accurate deposits, withdrawals, and financial history for each account.
• Account security: identifying and preventing any suspicious activity, fraud, or unauthorised access.
• Service improvement: analysing usage patterns to improve the interface, platform speed, and overall experience.
• Communications: sending you important notifications about your account, transactions, or policy updates.
• Legal compliance: meeting reporting requirements under anti-money laundering laws and applicable regulations.

4. Data Security and Encryption

Jedavyom14 invests heavily in security infrastructure to ensure your personal data is consistently protected against all external and internal threats.

• All data transmitted between your device and our servers is protected by 256-bit SSL/TLS encryption — the same standard used by leading banking institutions.
• Passwords are stored in hashed format using modern cryptographic algorithms; we are unable to view your original password.
• Our servers are equipped with multi-layered firewalls and an intrusion detection system (IDS) that monitors activity continuously.
• Internal access to user personal data is restricted to staff who require it for operational purposes only.
• Internal security audits are conducted regularly to identify and address any system vulnerabilities.

While we take all reasonable precautions, no system can guarantee 100% absolute security. We encourage you to use a strong password and never share your login credentials with anyone.

5. Data Sharing with Third Parties

Jedavyom14 does not sell, rent, or disclose your personal data to third parties for marketing purposes without your explicit consent. However, in certain situations we need to share information with parties that help us operate the platform:

• Payment providers: transaction information that must be shared with banks or e-wallet providers to process your deposits and withdrawals.
• KYC service providers: third-party platforms that help verify your identity securely and in compliance with applicable laws.
• Technical infrastructure providers: companies providing cloud computing, cybersecurity, and analytics services that we use for platform operations.
• Legal authority: in cases where disclosure is required by law, court order, or to comply with an official investigation.

All third parties we work with are bound by strict confidentiality agreements and may only use your data for agreed purposes.

6. Cookies and Tracking Technologies

The Jedavyom14 website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device that help us recognise you on future visits.

• Essential cookies: required for core site functions such as login sessions and account security. Cannot be disabled.
• Performance cookies: collecting anonymous data on how users interact with the site, helping us identify slow pages or technical issues.
• Functionality cookies: saving your preferences such as display language and account settings so you do not have to reset them each time.
• Analytics cookies: helping us understand traffic patterns and aggregate user behaviour (not individual) for platform improvements.

You can manage or block cookies through your browser settings. Please note that blocking essential cookies may affect certain features on our website.

7. Your Rights as a User

As a user of our platform, you have the following rights regarding your personal data. jedavyom14 is committed to respecting and facilitating the exercise of these rights:

• Right to access: you may request a copy of all personal data we hold about you.
• Right to rectification: if any of your information is inaccurate or out of date, you have the right to request a correction.
• Right to erasure: under certain circumstances, you may request that we delete your personal data from our systems.
• Right to restrict processing: you may request that we pause processing your data while an issue is being resolved.
• Right to object: you have the right to object to the use of your data for specific purposes, including direct marketing.
• Right to data portability: you may request your data in a machine-readable format for transfer to another platform.

To exercise any of the rights above, please contact our privacy team. We will process your request within seven business days.

8. Data Retention Period

Jedavyom14 retains your personal data only for as long as necessary to fulfil the original purpose of collection or to comply with legal obligations.

• Active account data is retained for as long as your account remains active on our platform.
• After account closure, core data is retained for five years for legal compliance and fraud prevention purposes.
• Financial transaction history is retained for the minimum period required under Malaysia's financial regulations.
• Security and activity logs are retained for twelve months before being archived or securely deleted.

Once the retention period expires, your data will be permanently deleted from our systems using methods that ensure it cannot be recovered.

9. Protection of Children and Young Individuals

Jedavyom14 strictly does not provide services to individuals under the age of 18. Our platform enforces rigorous age verification during registration and throughout the KYC process.

• We do not knowingly collect personal data from individuals under the age of 18.
• If we discover that a minor's data has been collected inadvertently, that data will be deleted immediately and the account in question will be closed.
• If you become aware that your child or someone under the age of 18 has registered on our platform, please contact us immediately.

10. Changes to This Privacy Policy

Jedavyom14 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, or updated legal requirements.

When we make significant changes, we will notify you via your registered email or through a prominent notice on our website before the changes take effect. The "Updated" date at the top of this document will always reflect the current version.

Continued use of the Jedavyom14 platform after any changes take effect constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.